About Us
Award winning. Independent. Family-owned. If a career in care is for you, then you want to be part of the team at Colten Care.
About Colten Care
Colten Care is a family-owned, independent, award-winning care home provider founded in Lymington in 1981. We provide nursing, residential and dementia care with a difference, and in more than 40 years in the industry, we’ve built an outstanding reputation thanks to our amazing people and our focus on keeping residents at the heart of all we do.
We’re renowned for our uncompromising commitment to quality, from the truly great people who care for our residents to the outstanding care facilities, interiors and gardens that make each home a real ‘home from home.’
Our Nursing Excellence
We employ our own nurses 24 hours a day, seven days a week in every home, because the safety and comfort of our residents has always been our priority. Our nurses oversee residents’ care, making sure the individualised care we promise is being delivered.
Fulfilled & Meaningful Lives
We ensure life in a Colten Care home is a life lived well, where residents are treated as individuals by a compassionate and caring team, and supported with everything they need to live fulfilled and meaningful lives.
Our Mission
“To be the care provider of choice and employer of choice in the South.” We’re a family business with a strong family ethos central to everything we do. To us, that means only the best is good enough. We’re committed to setting the highest standards in individual, person-centred elderly care so that our residents, their families, and our staff can have peace of mind knowing they’ve made the right choice in Colten Care.
OUR VALUES
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We are Friendly
A warm welcome starts with a smile and making sure there is time for our residents. As we get to know them better, we will continue to show respect, being approachable at all times. We will do our best to keep residents smiling and, when it is appropriate, encourage them to laugh!
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We are Kind
Kindness is all about treating people as you wish to be treated yourself. It means being considerate and supportive of each other, taking an interest in how people are feeling, showing good manners and behaving in an appropriate and respectful way.
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We are Individual
Residents want those who care for them to be genuinely interested in them, their life, their talents and interests. We are all unique and deserve to have a voice. We recognise each of our members of staff and residents as an individual.
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We are Reassuring
Someone who is reassured knows they are in safe hands. They have trust and confidence in the people who support them. We want our residents to know they are listened to and that we will act on what they say. We embrace the highest standards in everything we do so we can provide a sense of fulfilment and satisfaction in each and every role.
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We are Honest
Honesty involves a willingness to take responsibility and be accountable for your actions. Sincere people are not afraid to say, ‘I don’t know but I’ll find out’. It means operating in a fair and equitable way, being realistic, and putting up your hands and saying sorry when you have made a mistake.
Support Is Never Far Away
We have a large Support Centre and warehouse based in Ringwood, Hampshire, home to almost 100 staff from maintenance to IT, Learning & Development to Hotel Services.
The central location means we are able to provide invaluable support to all our homes and are never more than an hour away, enabling the home teams to focus on delivering the best possible care and quality of life to residents every day.